-40%
Sony Alpha a7 IV Full frame Mirrorless Camera with 28-70mm Lens
$ 1424.54
- Description
- Size Guide
Description
VISIT OUR EBAY STORESony Alpha 7 IV Full-frame Mirrorless Camera with 28-70mm Lens
Condition: Brand New in Original Packaging
SKU: ILCE7M4KB
Features
33MP full-frame Exmor R back-illuminated CMOS sensor
BIONZ XR image processing engine
10 fps continuous shooting with AF tracking
Recording in 4K 60p 10-bit 4:2:2 with full pixel readout
759 phase-detection AF points with up to 94 percent coverage
3.68 mega-dot Quad-VGA OLED viewfinder
3-inch vari-angle touch-screen LCD monitor
MI shoe with digital audio interface
Long life Z-battery extendable via USB Type C
External flash control from the camera
Product Description
Prepare to be inspired. The Sony Alpha 7 IV's true-to-life resolution and remarkable AI-powered autofocus complement a range of world-class features at the cutting edge of imaging technology. Go beyond basic with 33-Megapixel full-frame sensor for outstanding still images and 4K movie quality. This Sony Alpha 7 IV Full-frame Mirrorless Interchangeable Lens Camera comes equipped with a FE 28-70mm F3.5-5.6 OSS Lens (SEL2870), so you can get right into shooting as soon as you get it.
33MP High-Resolution Full-Frame Sensor
The full-frame 33MP Exmor R back-illuminated CMOS sensor delivers outstanding speed and superb image quality. The use of copper wiring contributes to higher transmission speeds and faster AD (analog to digital) conversion, while fast sensor readout enables 10-bit 4:2:2 4K recording up to 60p. The sensor also provides improved color reproducibility, low-noise performance at all sensitivities, 15+stop dynamic range, and increased AF (autofocus) speed and precision performance. Experience improved levels of color gradation and detail rendering as well as soft, natural-looking human skin textures.
BIONZ XR Image Processor For Up To 8x Processing Speed
The BIONZ XR engine, also used in the Sony Alpha 1 and Alpha 7S III models, provides up to an 8x increase in processing speed. The engine concentrates real-time processing of AF (autofocus), image recognition, and image quality adjustment to minimize processing latency for greatly increased movie and still processing power. The user interface, network, and file management processing are distributed to deliver a fast response regardless of real-time processing load.
Beautiful Images With Reduced Noise
Building on the capabilities of the back-illuminated Exmor R image sensor, the powerful BIONZ XR processing engine reveals even higher subjective resolution combined with exquisite detail and texture even in medium and high sensitivity ranges. Impressively low levels of noise are achieved throughout the standard range of ISO 100-51200 (expandable to ISO 50-204800 for stills and ISO 100-102400 for movies).
Wide, 15-Stop Dynamic Range
Taking advantage of the camera's full dynamic range of 15 stops, the Alpha7 IV uses image data from the sensor's 33-megapixels1 to render remarkably delicate detail in landscapes and scenery. This stunning image quality is based on Sony's unrivaled experience at the front lines of both still-image and movie creation.
4K 60p Recording, 4:2:2 10-Bit Recording
The Alpha 7 IV gives you an impressive range of video recording options. Full pixel readout without binning allows 4K 60p11 recording in Super 35 mode providing high-resolution smooth footage that can be edited to 2x and 2.5x slow-motion when rendered to 30p or 24p in post-production, and 4K 24p or 30p full pixel readout without binning in full-frame with 7K oversampling. For highly detailed and rich 4K content.
7K Oversampling For Beautifully Expressive, Richly Detailed Images
Thanks to the increased 33MP1 resolution, the Alpha 7 IV oversamples 7K when recording full-frame 4K movies at up to 30p, resulting in high-resolution, highly detailed 4K for beautifully expressive, rich images. Select the mode that best suits your purpose, and let the camera deliver.
Beautiful Color Expression Made Simple, with S-Cinetone
The Alpha 7 IV supports S-Cinetone, based on expertise gained through the development of the VENICE CineAlta professional cinema camera line. This look is responsible for the beautiful skin tones for which Cinema Line cameras like the FX9, FX6, and FX3 are widely acclaimed. It delivers natural mid-tones for healthy-looking skin color, plus soft colors and gorgeous highlights. It's easy to create a more expressive look for your movie imagery without post-editing since S-Cinetone is processed in-camera.
What's in the Box
Sony Alpha 7 IV Full-frame Mirrorless Interchangeable Lens Camera
Body Cap ALC-B1EM
Eyepiece Cup FDA-EP18
Multi Interface Shoe Cap FA-SHC1M
Rechargeable Battery NP-FZ100
USB charger AC-UUD12
Shoulder strap
USB-A to USB-C Cable (USB 3.2)
SEL2870 (FE 28-70mm F3.5-5.6 OSS) Lens
Lens Front Cap ALC-F55S
Lens Rear Cap ALC-R1EM
Lens Hood ALC-SH132
Limited 2-Year Warranty
Specifications
Sony Alpha 7 IV Full-frame Mirrorless Interchangeable Lens Camera
Image Sensor
Aspect ratio: 3:2
Number of pixels (Effective): Approximately 33.0 megapixels
Number of Pixels (total): Approxixmately 34.1 megapixels
Sensor type: 35 mm full frame (35.9 x 23.9 mm), Exmor R CMOS sensor
Anti-Dust system: Yes (Charge protection coating on optical filter and image sensor shift mechanism)
Recording (still images)
Recording format: JPEG (DCF Ver. 2.0, Exif Ver. 2.32, MPF Baseline compliant), HEIF (MPEG-A MIAF compliant), RAW (Sony ARW 4.0 format compliant)
Image size (pixels) [3:2]: 35 mm full frame L : 7008 x 4672 (33 M), M : 4608 x 3072 (15 M), S : 3504 x 2336 (8.2 M), APS-C M : 4608 x 3072 (15 M), S : 3504 x 2336 (8.2 M)
Image Size (pixels) [16:9]: 35 mm full frame L : 7008 x 3944 (28 M), M : 4608 x 2592 (12 M), S : 3504 x 1968 (6.9 M), APS-C M : 4608 x 2592 (12 M), S : 3504 x 1968 (6.9 M)
Image quality modes: RAW (Compressed / Lossless Compressed / Uncompressed), JPEG (Extra fine / Fine / Standard / Light), HEIF (4:2:0 / 4:2:2) (Extra fine / Fine / Standard / Light), RAW and JPEG, RAW and HEIF
Picture effect: -
Creative style: -
Picture profile: Yes (Off / PP1-PP11) Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset
Dynamic range functions: Off, Dynamic Range Optimizer
Color space: sRGB standard (with sYCC gamut), Adobe RGB standard and Rec. ITU-R BT.2100 standard (BT.2020 gamut).1
14bit RAW: Yes
Creative look: ST, PT, NT, VV, VV2, FL, IN, SH, BW, SE, Custom Look (1-6)
Image size (pixels): [4:3]
35 mm full frame L : 6224 x 4672 (29 M), M : 4096 x 3072 (13 M), S : 3120 x 2336 (7.3 M), APS-C M : 4096 x 3072 (13 M), S : 3120 x 2336 (7.3 M)
Image size (pixels) [1:1]: 35 mm full frame L : 4672 x 4672 (22 M), M : 3072 x 3072 (9.4 M), S : 2336 x 2336 (5.5 M), APS-C M : 3072 x 3072 (9.4 M), S : 2336 x 2336 (5.5 M)
Soft skin effect: Yes
Recording (Movie)
Recording format: XAVC S, XAVC HS
Video compression: XAVC S: MPEG-4 AVC/H.264, XAVC HS: MPEG-H HEVC/H.265
Audio recording format: LPCM 2 ch (48 kHz 16 bit), LPCM 2 ch (48 kHz 24 bit)2, LPCM 4 ch (48 kHz 24 bit)2, MPEG-4 AAC-LC 2 ch3
Creative style: -
Picture profile: Yes (Off / PP1-PP11) Parameters: Black level, Gamma (Movie, Still, S-Cinetone, Cine1-4, ITU709, ITU709 [800%], S-Log2, S-Log3, HLG, HLG1-3), Black Gamma, Knee, Color Mode, Saturation, Color Phase, Color Depth, Detail, Copy, Reset
Movie functions: Audio Level Display, Audio Rec Level, PAL/NTSC Selector, Proxy Recording (1280 x 720 (Approx. 6 Mbps), 1920 x 1080 (Approx. 9 Mbps), 1920 x 1080 (Approx. 16 Mbps)), TC/UB, Auto Slow Shutter, Gamma Disp. Assist
Creative look: ST, PT, NT, VV, VV2, FL, IN, SH, BW, SE, Custom Look (1-6)
Movie recording system (XAVC HS 4K): 3840 x 2160 (4:2:0, 10bit, NTSC) (Approx.): 60p (150 Mbps / 75 Mbps / 45 Mbps)5 6, 24p (100 Mbps / 50 Mbps / 30 Mbps)6, 3840 x 2160 (4:2:0, 10bit, PAL) (Approx.): 50p (150 Mbps / 75 Mbps / 45 Mbps)5, 3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (200 Mbps / 100 Mbps)56, 24p (100 Mbps / 50 Mbps)6, 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (200 Mbps / 100 Mbps)5
Movie recording system (XAVC S-I 4K): 3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (600 Mbps)56, 30p (300 Mbps)6, 24p (240 Mbps)3840 x 2160 (4:2:2, 10bit, NTSC) (Approx.): 60p (600 Mbps)56, 30p (300 Mbps)6, 24p (240 Mbps)6, 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (500 Mbps)5, 25p (250 Mbps) 6, 3840 x 2160 (4:2:2, 10bit, PAL) (Approx.): 50p (500 Mbps)5, 25p (250 Mbps)
Movie recording system(XAVC S-I HD): 1920 x 1080 (4:2:2, 10bit, NTSC) (Approx.): 60p (222 Mbps)6, 30p (111 Mbps)6, 24p (89 Mbps)6, 1920 x 1080 (4:2:2, 10bit, PAL) (Approx.): 50p (185 Mbps), 25p (93 Mbps)
Color space: Rec. ITU-R BT.2100 standard compatible (BT.2020 gamut)4
Slow and quick motion (Shooting frame rate): NTSC mode: 1 fps, 2 fps, 4 fps, 8 fps, 15 fps, 30 fps, 60 fps, 120 fps8,7, PAL mode: 1 fps, 2fps, 3fps, 6fps, 12fps, 25fps, 50fps, 100fps8,7
Soft skin effect: Yes
USB Streaming
Video data format: MJPEG, YUV4209
Video resolution: 3840 x 2160 (15p / 12.5p) / 1920 x 1080 (60p / 50p / 30p / 25p) / 1280 x 720 (30p / 25p)
Audio data format: LPCM 2 ch (16 bit 48 kHz)
Simultaneous internal recording: Yes
Recording System
Location information Link from smartphone: Yes
Media: SD memory card, SDHC memory card (UHS-I/II compliant), SDXC memory card (UHS-I/II compliant), CFexpress Type A memory card
Memory card slot: SLOT1: Multi slot for SD (UHS-I/II compliant) memory card / CFexpress Type A card, SLOT2: Slot for SD (UHS-I/II compliant) memory card
Recording mode on 2 memory cards: Simult. Rec, Sort, Auto Switch Media, Copy
Noise Reduction
Noise reduction: Long exposure NR: On/Off, available at shutter speeds longer than 1 s, High ISO NR: Normal / Low / Off
White balance: White Balance Modes Auto / Daylight / Shade / Cloudy / Incandescent / Fluorescent / Flash / Underwater / Color Temperature (2500 to 9900 K) and color filter / Custom
Shutter AWB Lock: Yes (Shut. Halfway Down / Cont. Shooting / Off)
Focus
Focus type: Fast Hybrid AF (phase-detection AF / contrast-detection AF)
Focus mode: AF-A (Automatic AF), AF-S (Single-shot AF), AF-C (Continuous AF), DMF (Direct Manual Focus), Manual Focus
Focus area: Wide / Zone / Center Fix / Spot / Expand Spot / Tracking
Focus sensor: Exmor R CMOS sensor
Focus point: 35 mm full frame: 759 points (phase-detection AF), APS-C mode with FF lens: 713 points (phase-detection AF), with APS-C lens: 575 points (phase-detection AF) / 425 points (contrast-detection AF)
Focus sensitivity range: EV-4 to EV20 (ISO100 equivalent with F2.0 lens attached)
Other Features
Predictive control, Focus lock, AF Track Sens. (Still), AF Subj. Shift Sensitivity (Movie), AF Transition Speed (Movie), Switch V/H AF Area, AF Area Regist., Circ. of Focus Point, Focus Map (Movie), AF Assist (Movie)
AF illuminator: Yes (with Built-in LED type)
AF illuminator range: Approximately 0.3 m - approx. 3.0 m (with FE 28-70 mm F3.5-5.6 OSS lens attached)
Focus type with LA-EA3 (Sold separately)
Phase-detection: EYE AF [Still images] Human (Right/Left Eye Select) / Animal (Right/Left Eye Select) / Bird, [Movie] Human (Right/Left Eye Select) / Animal (Right/Left Eye Select) / Bird
Exposure
Exposure compensation: +/- 5.0 EV (1/3 EV, 1/2 EV steps selectable)
Metering type: 1200-zone evaluative metering
Metering sensor: Exmor R CMOS sensor
Metering sensitivity: EV-3 to EV20 (at ISO100 equivalent with F2.0 lens attached)
Metering mode: Multi-segment, Center-weighted, Spot (Standard / Large), Entire Screen Avg., Highlight
Exposure bracketing: Bracket: Cont., Bracket: Single, 3/5/9 frames selectable. (Ambient light, Flash light)
AE Lock: Locked when shutter button is pressed halfway. Available with AE lock button. (On/Off/Auto)
Exposure modes: [Still images] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M), [Movie] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M) / Flexible Exp. Mode, [Slow and Quick Motion] Intelligent Auto (Auto) / Program Auto (P) / Aperture Priority (A) / Shutter Priority (S) / Manual Exposure (M) / Flexible Exp. Mode
ISO sensitivity (Recommended Exposure Index): Still images: ISO 100-51200 (ISO numbers from 50 to 204800 can be set as expanded ISO), AUTO (ISO 100-12800, selectable lower limit and upper limit), Movies: ISO 100-51200 equivalent (ISO numbers up to 102400 can be set as expanded ISO), AUTO (ISO 100-12800, selectable lower limit and upper limit)
Scene selection: -
Anti-flicker shoot: Yes
Viewfinder
Viewfinder type: 1.3 cm (0.5 type) electronic viewfinder (Quad-VGA OLED)
Field coverage: 100%
Magnification: Approx. 0.78x (with 50 mm lens at infinity, -1m)
Eye point: Approx. 23 mm from the eyepiece lens, 18.5 mm from the eyepiece frame at -1m-1 (CIPA standard)
Number of dots: 3 686 400 dots
Dioptre adjustment: -4.0 to +3.0 m1
Finder frame rate selection: STD 60 fps / HI 120 fps
Display function: Histogram, Real-time image-adjustment display, Digital level gauge, Grid line, Focus check, Peaking MF, Zebra, Movie marker, Emphasized display during REC
LCD Screen
Monitor type: 7.5 cm (3.0-type) type TFT
Number of dots: 1 036 800 dots
Touch panel: Yes
Brightness control: Manual (5 steps between -2 and +2), Sunny Weather mode
Adjustable angle: Opening angle: Approx. 176-degrees., Rotation angle: Approx. 270-degrees
Focus magnifier: Yes, Focus Magnifier (35 mm full frame: 5.5x / 11.0x, APS-C: 3.6x / 7.2x)
Shutter type: Electronically-controlled, vertical-traverse, focal-plane type
Shutter
Type: Mechanical shutter / Electronic shutter
Shutter speed: Still images: 1/8000 to 30 s, Bulb, Movies (NTSC mode): 1/8000 to 1/4 (1/3 steps), up to 1/60 in AUTO mode (up to 1/30 in Auto slow shutter mode), Movies (PAL mode): 1/8000 to 1/4 (1/3 steps), up to 1/50 in AUTO mode (up to 1/25 in Auto slow shutter mode)
Flash Sync. Speed: 1/250 s (35 mm full frame), 1/320 s (APS-C)10
Electronic front curtain shutter: Yes (ON/OFF)
Silent shooting: Yes (ON/OFF)
Flash Control
Control: Pre-flash TTL11
Flash compensation: +/- 3.0 EV (switchable between 1/3 and 1/2 EV steps)
Flash modes: Flash off, Autoflash, Fill-flash, Slow Sync., Rear Sync., Red-eye reduction (on/off selectable), Wireless12, Hi-speed sync.12
Recycling time: -
External flash compatibility: Sony α System Flash compatible with Multi Interface Shoe, attach the shoe adaptor for flash compatible with Auto-lock accessory shoe
FE level lock: Yes
Wireless control: Yes (Light signal: Available with Fill-flash, Slow Sync., Hi-speed sync. / Radio signal: Available with Fill-flash, Rear Sync., Slow Sync., Hi-speed sync.)
Drive
Self-timer: 10 s delay / 5 s delay / 2 s delay / Continuous self-time / Bracketing self-timer
Drive modes: Single shooting, Continuous shooting (Hi+/Hi/Mid/Lo selectable), Self-timer, Self-timer (Cont.), Bracket: Single,Bracket: Cont., White Balance bracket, DRO bracket
Continuous Drive Speed (approx. max.): Continuous shooting: Hi+: 10 fps, Hi: 8 fps, Mid: 6 fps, Lo: 3 fps13
No. of recordable frames (approx.): JPEG Extra fine L: over 1000 frames, JPEG Fine L: over 1000 frames, JPEG Standard L: over 1000 frames, RAW: over 1000 frames, RAW and JPEG: over 1000 frames, RAW (Lossless Compressed): over 1000 frames, RAW (Lossless Compressed) and JPEG: over 1000 frames, RAW (Uncompressed): over 1000 frames, RAW (Uncompressed) and JPEG: 828 frames13
Pixel shift multi shooting: -
Size and Weight
Dimensions (W x H x D): Approx. 131.3 mm x 96.4 mm x 79.8 mm, approx. 131.3 mm x 96.4 mm x 69.7 mm (From grip to monitor) (approx. 5 1/4 x 3 7/8 x 3 1/4 inches, approx. 5 1/4 x 3 7/8 x 2 3/4 inches (From grip to monitor))
Weight (with battery and memory card included): Approx. 658 g (approx. 1 lb 7.3 oz)
Other Features
PlayMemories Camera Apps: -
Clear image zoom: Still images: Approx. 2x, Movies: Approx. 1.5x (4K), Approx. 2x (HD)
Digital zoom: Smart zoom (Still images): 35 mm full frame: M: approx. 1.5x, S: approx. 2x, APS-C: S: approx. 1.3x, Digital zoom (Still images): 35 mm full frame: L: approx. 4x, M: approx. 6x, S: approx. 8x, APS-C: M: approx. 4x, S: approx. 5.3x, Digital zoom (Movie): 35 mm full frame: approx. 4x, APS-C: approx. 4x
Face detection: Modes: Face/Eye Priority in AF, Face Priority in Multi Metering, Regist. Faces Priority
Self-portrait self-timer: -
Others: -
Image Stabilization
Type: Image Sensor-Shift mechanism with 5-axis compensation (Compensation depends on lens specifications)
Compensation effect: 5.5 stops (based on CIPA standard. Pitch/yaw shake only. With Planar T* FE 50 mm F1.4 ZA lens mounted. Long exposure NR off.)
Compatible standards: Exif Print, Print Image Matching III
Custom Function
Type: Custom key settings, My Menu, My Dial Settings, Reg Cust Shoot Set, Programmable Setting (Body 9 sets / memory card 12 sets)
Lens Compensation
Setting: Peripheral Shading, Chromatic Aberration, Distortion, Breathing (Movie)
Others
Operating temperature: 0 - 40 -degrees C (32 - 104-degree-F)
Audio
Microphone: Built-in, stereo
Speaker: Built-in, monaural
Interface
Multi interface shoe: Yes (with Digital Audio Interface)15
PC interface: Mass-storage / MTP
Multi / Micro USB Terminal: Yes14
Bluetooth: Yes (Bluetooth Standard Ver. 4.1 (2.4 GHz band))
Mic terminal: Yes (3.5 mm Stereo minijack)
Sync terminal: -
Headphone terminal: Yes (3.5 mm Stereo minijack)
Vertical grip connector: Yes
LAN Terminal: -
Functions: FTP Transfer Func. (Wired LAN(USB-LAN), USB Tethering, Wi-Fi), View on Smartphone, Remote control via Smartphone, PC Remote, BRAVIA Sync (Control for HDMI), PhotoTV HD
Playback
Photo capture: Yes
Modes: Single (with or without shooting information Y RGB histogram and highlight/shadow warning), Index view, Enlarged display mode (L: 19.5x, M: 12.8x, S: 9.7x), Auto Review, Image orientation, Folder selection (Date / Still / Movie), Protect, Rating, Display as Group, Shot Mark (Movie), Divider Frame, Crop
Accessibility
Screenreader: Yes (Language: English, Speed: 7 steps, Volume: 16 steps)16
Power
USB power supply: Yes (Available with USB Type-C Terminal. USB Power Delivery compatible)
Supplied battery: One rechargeable battery pack NP-FZ100
Battery Life (Still Images): Approx. 520 shots (Viewfinder) / approx. 580 shots (LCD monitor) (CIPA standard)17
Battery Life (Movie, actual recording): Approx. 100 min (Viewfinder) / Approx. 110 min (LCD monitor) (CIPA standard)18
Battery Life (Movie, continuous recording): Approx. 170 min (Viewfinder) / Approx. 175 min (LCD monitor) (CIPA standard)
Internal battery charge: Yes (Available with USB Type-C Terminal. USB Power Delivery compatible)
Power consumption with Viewfinder: Still images: approx. 3.8 W (with FE 28-70 mm F3.5-5.6 OSS lens attached), Movies: approx. 5.7 W (with FE 28-70 mm F3.5-5.6 OSS lens attached)
Power consumption with LCD screen: Still images: approx. 3.4 W (with FE 28-70 mm F3.5-5.6 OSS lens attached), Movies: approx. 5.6 W (with FE 28-70 mm F3.5-5.6 OSS lens attached)
Lens
Lens mount: E-mount
Shipping
Payment
Returns
Feedback
Shipping for this item is free in the Continental US Lower 48 states only. Shipping Fees include all handling & insurance.
For Domestic Shipping to the Lower 48 States:
All shipping prices include shipping, handling and insurance (if necessary).
For Domestic Shipping to Alaska, Hawaii, Puerto Rico, US Territories, APO & FPO:
For many items to these destinations there will be an additional shipping fee. The shipping costs may be calculated on the Shipping and Payments tab by entering your Zip Code. Free shipping is for the lower 48 only
For International Shipments:
All international orders are managed through eBay's Global Shipping Program. Please see the Shipping Tab for full costs.
Hotels:
Unfortunately at this time we do not ship to hotels.
Paypal:
PayPal is our preferred method of payment for all of our eBay sales. For customer service please contact us through eBay Messages
Immediate payment via PayPal is required for all Buy It Now items. For all Best Offers, payment is required within 3 days. If you need special arrangements, please contact us through eBay messages. After your order has been shipped, you will receive an e-mail with the name of the carrier and the tracking number.
Returns are permitted if you are not satisfied with your purchase and must be initiated by the buyer within 30 days from delivery date.
For Domestic Purchases:
If you are not satisfied with your purchase, you may return it (see exceptions in Paragraph F below), within 30 days of receipt, for a refund or replacement - subject to the following:
a) Contact us through eBay messages or the returns link to receive a Returned Merchandise Authorization (RMA) number to ensure proper handling of the return and/or replacement.
b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original new condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items which have been opened are returnable, however they will carry a restocking fee.
c) Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund
d) All returns are subject to inspection. Products returned must be in brand new condition, as per Paragraph b), if not, it may be deemed non-refundable or will be subject to at least a 15% restocking fee. If your return is missing accessory components, or shows signs of wear - restocking fees will be higher. For specific restocking fees that may be applicable to your return, please contact us through eBay messages.
e) Returns should be packed in an outer shipping carton, not just the original box/packing of the product. The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your return should be insured, with shipping costs pre-paid. We cannot accept any COD shipments.
f) There are product categories which are not returnable due to hygienic or sanitary as required by manufacturers. If your items is a consumable good or is has been locked by a manufacturer such as Apple or HP the return will not be accepted
For Warranty information, merchandise lost / any other issues in transit, or order cancellations, please contact us through eBay Messages. In an event where there is an error regarding a price error or description, we will notify you ASAP. In this event there will be no obligation to proceed with the purchase. Any amount charged to the customer will be 100% refunded.
For International Purchases:
Returns will be accepted within 30 days of the receipt of the item. In order to be eligible for a refund your returned merchandise must be in its original unopened condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging are non-refundable.
International Buyers must pay return shipping via the same method originally shipped.
We strive for every transaction to be five stars!
Please let us know how we can make yours a five-star rated one too!
Our goal is to make sure you are customer 100% satisfied with your order. When you receive your order take a minute to leave us positive feedback at eBay. If you are not satisfied with any part of our service we please contact us to allow us correct the problem, prior to leaving your feedback. Please send us a message through eBay and let us know how we can earn your
5 stars!
If you have any questions or comments, please contact us through eBay message.